Items are usually delivered within 4-6 working days and the shipping cost is £20 for orders worth less than 200£. Shipping is free for all orders worth more than 200£ .The products are delivered by the courier DHL from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.
Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.
On this site returns are also always free. You can find more information in the "Returns and Refunds" section.
In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the website of the courier.
If you are a registered user, you can follow your order directly from the "My Orders" section.
We currently ship to:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.
We cannot deliver to post office boxes or "hold mail" services.
We do not deliver in the following areas:
Campione d'Italia Lugano Lake, Livigno
French Overseas Departments